How long does MoonPay take to verify transactions?

How long does Moonpay take to process transaction?

Orders made via card usually take between a few minutes and a few hours, depending on the number of orders and any additional security checks we have to conduct.

Why is Moonpay not accepting my transaction?

Most orders fail because we couldn't accept your payment, or we couldn't verify your account or payment method. If your order has failed and you have received a message saying “Your transaction has been declined by your bank”, please contact your bank for assistance, as they have rejected your payment.

How do I check my Moonpay transaction?

You can review your past orders here: https://buy.moonpay.com/trade_history, or visit buy.moonpay.com, click the menu icon (≡) in the top right corner, and then click “Trade History” to log in and view your past orders.

Can you get your money back from Moonpay?

Please be aware that a temporary hold from our partner (Moonpay) was placed on your account until the purchase can be fully completed. It will be fully refunded if your purchase is not unable to go through.

Why does MoonPay take so long to verify?

Most verifications will be processed automatically, but if you've submitted a document or image that doesn't meet our requirements, we might have to review it manually and this could cause additional delays. Most verifications are processed between a few minutes and a few days.

How long does MoonPay take to BitMart?

To better optimize users' trading experience, BitMart has partnered with MoonPay to offer a simple but powerful Crypto-to-Fiat solution to users. Once a Sell is completed, the user can expect a payment to arrive within 1–3 days.

Why does Moonpay take so long to verify?

Most verifications will be processed automatically, but if you've submitted a document or image that doesn't meet our requirements, we might have to review it manually and this could cause additional delays. Most verifications are processed between a few minutes and a few days.

How do I know if my Moonpay account is verified?

All four corners of the document are clearly visible. Document has your signature. Document is not physically damaged. Document is valid for at least 1 month.

How long does it take Moonpay to refund money?

Transactions made via bank transfer If you sent us a bank transfer for an order and your transaction failed, we will automatically send your funds back to your bank account within a few working days.

How do I cancel pending Moonpay?

If your order is pending verification and you would like to cancel your order, please send us a support request, selecting “Transaction” -> “Cancel my transaction” in the drop-down menus. We will notify you once the transaction has been cancelled.

How do I know if my MoonPay account is verified?

All four corners of the document are clearly visible. Document has your signature. Document is not physically damaged. Document is valid for at least 1 month.

Does MoonPay require verification?

When buying through our provider MoonPay, you can proceed with no identity verification in the limit of $150 per month and $50 per purchase. You will be asked to verify your identity if you want to purchase over this limit.

How long does it take for BitMart deposit?

This service is provided by our partners Simplex.com which is hosted on Bitmart.com. How long does it take to complete a transaction? Usually, payments are processed within the hour; however, some cases require more attention and can take up to 24 hours to be approved.

Does BitMart use MoonPay?

BitMart advanced its strategic partnership with MoonPay, a leading payment solution provider for cryptocurrency, to provide a seamless Crypto-to-Fiat solution for its users. … To better optimize users' trading experience, BitMart has partnered with MoonPay to offer a simple but powerful Crypto-to-Fiat solution to users.

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