Can I change Hive ID?

What is Hive ID?

Your Hub ID can be found on the underside of your Hub (the white box that is connected to your broadband router). It is formatted as 3 characters followed by 3 numerical digits (eg. ABC – 123).

How do I change my details on Hive?

You can change your email, mobile and landline numbers in the 'My account' section of the Hive app, found under 'Account'. Once you are in the Account details section simply tap on the icon to the right of the information you want to change, enter the new details and then tap 'Submit'. That's it, you're done!

Can I change my email address on Hive?

You can change your email, mobile and landline numbers in the 'My account' section of the Hive app, found under 'Account'. Once you are in the Account details section simply tap on the icon to the right of the information you want to change, enter the new details and then tap 'Submit'. That's it, you're done!

Can I transfer hive hub to new owner?

Your Hive Hub can't be used by the new occupier of your home, so take that with you so you can install it in your new premises. If you'd like to continue using Hive Active Heating, you'll need to buy it for your new home if it's not already installed there.

Is hive transferable?

Hives can appear on any part of the body and are often triggered by an allergic reaction. Hives aren't contagious, meaning you won't develop them on your skin by touching hives on another person.

Can you change your Hive email address?

You can change your email, mobile and landline numbers in the 'My account' section of the Hive app, found under 'Account'. Once you are in the Account details section simply tap on the icon to the right of the information you want to change, enter the new details and then tap 'Submit'. That's it, you're done!

Can Hive Hub be transferred?

Your Hive Hub can't be used by the new occupier of your home, so take that with you so you can install it in your new premises. If you'd like to continue using Hive Active Heating, you'll need to buy it for your new home if it's not already installed there.

How do I add another user to my Hive account?

To invite someone to share, go to menu > People > select Invite > choose which level of permissions you will give this person.

  1. The Name is what you call them e.g. Dad, Robert etc.
  2. You can assign them a PIN (and remember to use the Reminders of PINs being used so you don't assign one you are already using).

How do I reset my Hive for new owner?

Moving home with Hive – where to put your Hub If you're using Hive Hub 360, then place it somewhere centrally in your home to enable the best connection to your other Hive products. As it's WiFi based, you'll need to go through the 'change WiFi' process in the app to set it up for your new home.

How do I change the owner of a Hive account?

How to change the Project Owner

  1. Click on "Edit" from project home, or go to Edit project from the project more dots and click on the edit icon next to project members.
  2. Go to the row of who you would like the new project owner to be, and use the access dropdown to change them to project owner.

How do I reset my hive for new owner?

To reset the Hive Hub do the following:

  1. Remove the batteries then turn off the boiler and receiver.
  2. Wait 10 seconds then turn on the boiler and receiver.
  3. Press and hold the heating button for 15 seconds or so until the status light flashes white.
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